Norwegian post office, why do you hate me?!

[urania]

Please excuse the nature of this entry, but I need to vent. The world has to know my feelings!!

Soooo, the Norwegian post office and I are not on best terms at the moment anyway because they forced me to pay 199 NOK in customs for things not worth much more, but eh, I was ready to, well, not forgive them, but not hold a grudge at least, but today! TODAY!

So I got a note saying they have a package for me I can come collect. Thing is, they never try and deliver it directly to you, they always deliver it to your nearest post office... thing. (Ours is not exactly a post office, it's called "post i butikken" and basically a post counter in the ICA (a supermarket))
Anyway, so I went there to get my package and they asked me for an ID. Sooo, I gave them my German one (the only passport I have btw), and the girl working there just looked at me...

Her: "Don't you have a Norwegian ID?"

Me: "No, I'm from Germany, this is my German ID."

Her: "Okay, can I see your driving license with a picture maybe?"

Me: "I don't have it with me." (Also why should I, do I look like I could afford a car here?! xD)

Her: "Well, then can I maybe see your passport."

Me: "This is my passport, it's the only one we have in Germany."

Her: "Okay, but can't I see your real one?"

Me: "Erm, this is the real one. It's the only one I have. We only have this one in Germany. We only need a travelling passport if we want to travel outside Europe which I haven't done yet. So I only have this one."

Her: "Okay... so... can you show me your real ID?"

Me: "... It is."

Her: "I will also accept a health insurance card with a picture."

...

It went on like that for a while. >:/ In the end I got my package in exchange for a lecture how I should bring a "real" ID next time.

Ugh.

ETA: I feel like I have to add: We don't have health insurance cards with pictures in Germany. Oops.

Comments

[eve_n_furter]

The Post-i-butikk system is terrible like that. The staff is trained to tend the shop and don't know much about the postal service. I have had to leave my mail at the shop overnight a couple of times so the staff could figure out what to do with it and how to weigh (!) and bill it. Then I would come back the next day, pay and sign for it. IDEK.

Even worse is their handling of private information. I have overheard staff discuss people's loan applications ("Posten" also have a loan service) at the counter. I wonder what they discuss when they're not in front of customers. :C

[urania-chan.livejournal.com]

Oh God, that's just... wow. I think if I have to send something I will just go to the main post office, I have to get the bus anyway because the next ICA is too far to walk when I'm feeling lazy (which is a lot of the time).

Then I'm just happy that I don't have to get a loan here. :/